Mcdermott Defy Carbon Fiber Viking QR 5/16 x 18 Thread shaft presents you with unimaginable accuracy and control that you would demand from a high-performance carbon fiber cue shaft. The Defy Shaft is equipped with the new SmacWrap technology previously de
Mcdermott Defy Carbon Fiber Viking QR 5/16 x 18 Thread shaft presents you with unimaginable accuracy and control that you would demand from a high-performance carbon fiber cue shaft. The Defy Shaft is equipped with the new SmacWrap technology previously designed for the aerospace industry. SmartWrap technology consumes vibration and softens the noise resulting in a confident, clean hit with excellent player feel and quiet sound. The defy shaft also has a super-smooth coating minimizing friction permitting the shaft to slide easily through your bridge hand resembling the feel of a standard wood shaft. Each Defy shaft comes complete with a Navigator Automatic (S) tip, a 1oz bottle of ultra-glide shaft conditioner, and a McDermott shaft sleeve.
Defy carbon fiber shafts to have a special finish that contains a slip agent. This helps keep the shaft slick and resists chalk, dirt, and hand oils from soiling the shaft. For peak performance, you may periodically clean the shaft by wiping it down using only water on a lightly damp soft cloth. After the shaft is dry, apply Ultra-Glide Shaft Conditioner with a dry soft cloth to restore the smooth and slick condition.
As you continue to use the shaft; stroke friction will naturally burnish the shaft, resulting in a visibly smoother appearance. Never sand the surface as this will damage the special finish and void the lifetime warranty. Do not use talcum powder, baby powder, hand chalk, or any solid or liquid abrasives.
Defy Shaft Tip Replacement: Defy carbon fiber shafts are equipped with a 0.125″ black ferrule. Because the shaft cannot be sanded, special care should be taken when replacing the tip. We recommend sending the shaft to McDermott Cue for proper tip replacement or use a service professional that has experience replacing tips on carbon fiber shafts.
At Our Store, we aim to deliver your orders as quickly and efficiently as possible. Below you will find everything you need to know about our shipping and delivery process.
Shipping Methods & Rates
We offer a variety of shipping options to meet your needs. The cost of shipping depends on the shipping method you choose, the destination, and the size of your order. Please refer to the shipping options available at checkout for more details.
Express Shipping: Delivery within 3-5 business days (next-day delivery for some locations).
International Shipping: Available to selected countries. Delivery time and shipping fees will vary based on destination.
Processing Time
Orders are typically processed within 1-2 business days from the time your order is placed. Please note that during peak seasons or promotional periods, processing time may be slightly longer.
Tracking Your Order
Once your order has been dispatched, you will receive an email with tracking information so you can monitor the status of your shipment. You can also check the status of your order in your account under “Order History.”
Delivery Times
Estimated delivery times vary depending on your location and the shipping method selected. For international orders, customs processing may cause delays, which are beyond our control.
Domestic Orders: Typically arrive within 3 business days.
International Orders: Delivery times may range from 7 business days, depending on the destination country and customs clearance times.
Lost or Damaged Packages
While we take great care to ensure your items are packaged securely, accidents can happen. If your order arrives damaged or you believe it’s lost, please contact us at customer service email or phone number within 7 days of receiving your package. We will investigate the issue and provide a solution.
Contact Us
If you have any questions or concerns about shipping and delivery, don’t hesitate to contact our customer support team at customer service email or phone number. We’re here to help!
Thank you for shopping! We appreciate your business and strive to provide you with an exceptional shopping experience.
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