McDermott cues and performance shafts are some of the most recognized products in the billiard industry. Manufactured in Menomonee Falls, WI, McDermott cues are known for quality construction, exotic woods, intricate inlays and limitless customization opti
McDermott cues and performance shafts are some of the most recognized products in the billiard industry. Manufactured in Menomonee Falls, WI, McDermott cues are known for quality construction, exotic woods, intricate inlays and limitless customization options. Proudly made in the U.S.A., these cues are covered by a lifetime warranty (including warpage), as well as McDermotts lifetime maintenance plan.
Features:
The i-Shafts Triple-Layer Carbon Fiber Core extends the full-length of the shaft (from ferrule to joint), stabilizing the entire shaft for absolute control and predictability. This technology increases radial consistency, reduces vibration and virtually eliminates the inconsistencies found in a traditional maple shaft.
The i-Shafts patented Tenon Tip Technology increases the “sweet spot” of the shaft by transferring energy from the tip directly into the carbon fiber core. This results in a more solid hit that maximizes the accuracy of your shot.
Radial consistency is the shafts ability to perform the same way on every shot, regardless of its orientation. The i-Shaft’s Triple-Layer Carbon Fiber Core technology will consistently provide a straighter cue ball path, minimizing the need to compensate for spin and throw.
Navigator tips are made using 100% Japanese pigskin leather. They are laminated and pressed utilizing a specialized method, which features a proprietary adhesive that won’t affect the leather’s hardness. This prevents oxidation, meaning the tip won’t get harder after short usage.
At Our Store, we aim to deliver your orders as quickly and efficiently as possible. Below you will find everything you need to know about our shipping and delivery process.
Shipping Methods & Rates
We offer a variety of shipping options to meet your needs. The cost of shipping depends on the shipping method you choose, the destination, and the size of your order. Please refer to the shipping options available at checkout for more details.
Express Shipping: Delivery within 3-5 business days (next-day delivery for some locations).
International Shipping: Available to selected countries. Delivery time and shipping fees will vary based on destination.
Processing Time
Orders are typically processed within 1-2 business days from the time your order is placed. Please note that during peak seasons or promotional periods, processing time may be slightly longer.
Tracking Your Order
Once your order has been dispatched, you will receive an email with tracking information so you can monitor the status of your shipment. You can also check the status of your order in your account under “Order History.”
Delivery Times
Estimated delivery times vary depending on your location and the shipping method selected. For international orders, customs processing may cause delays, which are beyond our control.
Domestic Orders: Typically arrive within 3 business days.
International Orders: Delivery times may range from 7 business days, depending on the destination country and customs clearance times.
Lost or Damaged Packages
While we take great care to ensure your items are packaged securely, accidents can happen. If your order arrives damaged or you believe it’s lost, please contact us at customer service email or phone number within 7 days of receiving your package. We will investigate the issue and provide a solution.
Contact Us
If you have any questions or concerns about shipping and delivery, don’t hesitate to contact our customer support team at customer service email or phone number. We’re here to help!
Thank you for shopping! We appreciate your business and strive to provide you with an exceptional shopping experience.
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